return policy

return policy

Sarab Al Kaftan Exchange Policy

At Sarab Al Kaftan, we are keen on satisfying our customers and providing the best possible shopping experience, so we offer you the following exchange policy:

Exchange is available on the same day of purchase only, provided that the item is in its original condition, unused, and undamaged, with the original invoice.

There is no return, all purchases are final and cannot be returned or refunded.
Products that have been tailored or modified according to the customer's request cannot be exchanged.
We have the right to refuse to exchange any product if it does not meet the conditions mentioned above.
For inquiries, you can contact us through our official channels. Thank you for choosing Sarab Al Kaftan!